What are the services included in the subscription?
For every subscription, we provide the following hardware resources:
- One application server for OpenERP, with web and GTK access.
- Two incremental backup servers.
- An access to the control center, backup and monitoring system.
It also includes the following services:
- bug fixes within 3 working days, migrations to each new version, security alerts.
- Hosting at high bandwidth in the Bangkok data-center.
- Maintenance and 24/7 monitoring of your servers.
- An access to the control center to manage your IT infrastructure on our cloud.
All these resources and services are integrated in the main OpenERP On-Demand price. You will never have to pay any extra fee to your main subscription. We also have a strong focus on the security and reliability:
- All accesses are made through a secure HTTPS connection.
- Control Center, backups and OpenERP data are stored on different servers.
- We apply security bug fixes updates very quickly (average of 3 working days.
